Reviews

Dan Mckee

Rated 5 out of 5
September 28, 2022

Very professional and honest group of people. This is the best Independent BMW shop in the Northwest.

Jason Wagner

Rated 5 out of 5
September 28, 2022

Me and the M3 love Broad Stroke! One of the nicest, cleanest shops I have seen in a long time. The lobby is comfy, upscale and clean. Service is always on time and exact – just the way I like it! Everyone is very BMW educated and understands the level of service that BMW owners are accustomed to. Highly Recommended!

Larry Fuller

Rated 5 out of 5
September 26, 2022

Broad Stroke has always service my BMW with the best professional care, price, turn-a-round time and the best warranty, period. I give them 5 star rating!!!!~Their the best!! Larry Fuller

William Brown

Rated 5 out of 5
September 5, 2022

Had my thermostat replaced along with a host of other things. Quick service, friendly staff and good location. After the Mini garage near my house closed I thought I was stuck with taking my car to the dealership. Happy I found a great place to go in the future!

Patricia Yanez

Rated 5 out of 5
August 18, 2022

Excellent service. Staff very friendly. Great techs, convenient location. Knowledgeable about my car.

Mary Davis

Rated 5 out of 5
August 17, 2022

They provide expert repair and maintenance service, efficiently and at a fair price.

Annie Elliott

Rated 5 out of 5
August 11, 2022

Anastasia is your ally, and will do everything in her power to see that you are set up with exactly the services you need, and none that you don’t! They are so very thorough and helpful – I have full confidence that I’ve purchased a quality vehicle and that I’ve got the right crew to keep it that way!

Response from Broad Stoke

Annie, thank you for the awesome review about our advisor and the crew! We truly appreciate your business and are happy to hear we have captured another wonderful relationship with a BMW owner such as yourself. We look forward to servicing your German Auto in the future!

Ryan Fitzgerald

Rated 5 out of 5
August 2, 2022

I brought in my 1998 323i because the automatic transmission decided being a four speed was optional. It was all “third gear, Shmird gear. Fourth? How bout not”. Pretty sure I hit a new high score on number of times error code 111 was hit (159!). My service advisor, Anastasiya, is pretty much the nicest person you’ll ever meet. My tech, Chris Noseck, was knowledgeable as hell. Despite the terrible news they had to give me, I left there with a smile on my face. 10 outa 10 would recommend.

Randy Thurston

Rated 5 out of 5
August 1, 2022

Very professional and very detailed. This is the cleanest shop I have ever seen. I would recommend this place to everyone.

Phil H

Rated 5 out of 5
July 30, 2022

Write A Review

From 336 reviews
Matt Hill
Matt Hill

Great place. Honest. Upfront. I Will definitely be taking my business there from now on.

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Pat Kelly
Pat Kelly

In a lifetime of automotive enthusiasm while not having the time or skills to work on them myself I have never encountered a better run, better staffed, or more consistently fantastic shop than Broadstroke! I hope I never have to take a car…

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Response from business owner

Pat, thank you for the awesome review and for being a loyal customer for so many years! We appreciate you and are very lucky to work with a fellow MINI and BMW enthusiast. We will continue offering you the best service, just as you deserve!

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Mason Oglesby
Mason Oglesby

Love this place Staff was super friendly and very helpful in finding the part needed for my car. I will be doing business with them again.

Response from business owner

Mason, thank you for the awesome review! It was a pleasure working with you and we are very proud to hear that our team treated you with kindness. We look forward to doing business with you in the future!

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Eo Sa
Eo Sa

Dealer-like professional service

Response from business owner

Thank you for the great review! We strive to be the dealer-alternative you can trust, and we hope to service your German auto for many years to come!

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Kelly Potter
Kelly Potter

Great guys, honest, trustworthy, the kind of guys you don't mind handing your car keys to.

Response from business owner

Thank you for the kind words and stunning photo, Kelly! We are thankful for the opportunity to service and repair your gorgeous BMW E30. We look forward to providing you with the same honest service in the future!

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Timm Disney
Timm Disney

Best BMW auto shop

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Warren G Doty
Warren G Doty

Replaced both rear air shocks, brake fluid exchanged and front suspension fixed along with alignment.

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Inci Yarkut
Inci Yarkut

I found Broad Stroke online, as I was looking for a repair place that specialized in BMWs. I got an appointment right away, and was extremely pleased with the regular communication and the service that I received. As it turned out, I had to…

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Jose Cruzalvarez
Jose Cruzalvarez

By far the “Top BMW Shop” in all of snohomish county. Superb costumer service and support. Highly recommend you bring your BMW to Broad Stroke for all your maintenance and repair needs.

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Kevin Cronk
Kevin Cronk

First time bringing my E92 in for service. Jeff makes you feel like you are the only customer they have. Customer service is unmatched, the shop is clean, and the whole team provides a professional level of detail that you wont find at …

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A & J Henshaw
A & J Henshaw

Absolutely the best customer service as well as thorough & detailed in all of the work they did on my son's BMW. We have been to many other places to have our vehicles serviced/repaired over the years, and Broad Stroke beats them all in …

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Cameron Anderson (CamTheAgent)
Cameron Anderson (CamTheAgent)

Fantasy communication, wonderful Service, friendly staff and reasonable prices.

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Lori Hoyle
Lori Hoyle

Kind, friendly, exceptional service! They not only know your car inside and out they love your car as much as you do and want to keep it in tip top shape! Took my 25 year old Bimmer in and appreciated so much the help they gave me! Best …

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John Davidson
John Davidson

Every interaction I've had with Anastasiya and Jeff have been superb. They are kind, informative and make sure everything meets your expectations. It's an hour round-trip to the shop and it's completely worth it.

Response from business owner

John, we appreciate your business and your wonderful review! Thank you for choosing us for your BMW services, despite your lengthy travel. We will always take the best care of you and your BMW!

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Doug Davis
Doug Davis

Previously took my X5M to Z-sports. Very bad experience there so I found Broadstroke. Customer service was OUTSTANDING! Jeff and Anastasia are phenomenal people. Jeff kept me up to date on everything they did. I HIGHLY recommend taking your…

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Response from business owner

Thank you so much for the awesome review, Doug! We are thankful to have gotten the opportunity to work with your gorgeous BMW X5 M. We're thrilled that our team made your appointment outstanding and we will continue to always have your back!

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Iliana Ocampo
Iliana Ocampo

Amazing service!

Response from business owner

Iliana, thank you so much for the wonderful review! It was great to meet you and get the opportunity to service your beautiful BMW. We hope to be your shop of choice for any future repairs or maintenance!

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Jenny Baldwin
Jenny Baldwin

We enjoyed our experience with Broad Stroke. We used to take our BMW to the dealer but now it is out of warranty, the dealership overcharges and recommended items to be replaced that do not need to be replaced. Broad Stroke was honest with …

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Response from business owner

Thank you for the fantastic review, Jenny! We take a lot of pride in giving you and your BMW X5 the best service, as you deserve! We look forward to seeing you in the future for any automotive needs that may come up.

via Google
Tim Sivigliano
Tim Sivigliano

The whole team at Broad Stokes is a delight to work with. Office staff knows their stuff, mechanics had to solve complex issues and they treat my car like a patient. Owner even drove me home in a pinch!

Absolutely love working with them …

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Response from business owner

Tim, thank you so much for the wonderful review! We love working with you and your gorgeous BMW Z4, aka Zoey. It has been a fun journey getting the car back into tip-top shape and we take a lot of pride in making sure you have a long life together. Thank you for trusting us to be your shop for repairs and maintenance!

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Crystal Lengenfelder
Crystal Lengenfelder

I took my BMW here for the first time for an oil change. After the service I received a text and email with a very detailed list of my car and what areas were okay and what services were suggested, and what services were more urgent. From …

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Response from business owner

Crystal, thank you for the fantastic review! We are very happy to read these kind words about the service we provided on your BMW. We look forward to being your lifelong repair and maintenance shop, and we will always have your back!

via Google
SH H
SH H

Went there for the inspection after buying used bmw.

100 percent recommend. They really tell you well about what's wrong and what to prepare.

Response from business owner

Thank you for the wonderful feedback! We are thankful for the opportunity to give you a full health analysis on your BMW purchase! We hope to see you back at our shop for any maintenance or repairs you may need in the future.

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SeeHorn12
SeeHorn12

FINALLY I have found a repair shop that really cares about its customers. Jeff and Anastasia were absolutely fantastic in every way. Details were spot on and they explained everything that I needed to get done and things that I could wait …

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Response from business owner

Thank you so much for the fantastic and detailed review! We take a lot of pride in our work and we are thrilled that your visit with us left you feeling confident. We hope your BMW is driving like a charm after the timing system repair! Our team will always be here for you, and we look forward to being of service to you in the future!

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William Brown
William Brown

Had my thermostat replaced along with a host of other things. Quick service, friendly staff and good location. After the Mini garage near my house closed I thought I was stuck with taking my car to the dealership. Happy I found a great …

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Response from business owner

William, thank you for the wonderful review! We appreciate you and are thankful for your trust in our care for your beautiful vehicles. We will always take the best care of your MINI and Audi, and we look forward to continuing a long and happy relationship with you!

via Google
Patricia Yanez
Patricia Yanez

Excellent service. Staff very friendly. Great techs, convenient location. Knowledgeable about my car.

via Google
Mary Davis
Mary Davis

They provide expert repair and maintenance service, efficiently and at a fair price.

via Google
Annie Elliott
Annie Elliott

Anastasia is your ally, and will do everything in her power to see that you are set up with exactly the services you need, and none that you don’t! They are so very thorough and helpful – I have full confidence that I’ve purchased a quality…

read more
Response from business owner

Annie, thank you for the awesome review about our advisor and the crew! We truly appreciate your business and are happy to hear we have captured another wonderful relationship with a BMW owner such as yourself. We look forward to servicing your German Auto in the future!

via Google
Ryan Fitzgerald
Ryan Fitzgerald

I brought in my 1998 323i because the automatic transmission decided being a four speed was optional. It was all “third gear, Shmird gear. Fourth? How bout not”. Pretty sure I hit a new high score on number of times error code 111 was hit (…

read more
Response from business owner

Ryan, thank you for the fantastic review! It was a pleasure working with you, and although the news about your transmission was not ideal, we're pleased to hear that you left with a smile! We hope to have the opportunity to work with you again in the future.

via Google
Randy Thurston
Randy Thurston

Very professional and very detailed. This is the cleanest shop I have ever seen. I would recommend this place to everyone.

Response from business owner

Randy, thank you for the positive review! We take a great deal of pride in the cleanliness and efficiency of our shop, and these reviews give us another reminder of why we run our shop in such a manner. We look forward to servicing your MINI again in the future!

via Google
theo royal
theo royal

Best service I’ve ever had clear and very good communication and quality of service mixed with experience to give you the best possible outcome. to say that they were extremely through is an serious understatement. Explained every single …

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David S
David S

Excellent service and communication. Highly recommended.

Response from business owner

David, thank you for the great review! We appreciate your recommendation and your appreciation for what we do at our shop. We look forward to future services with you and your awesome German auto!

via Google
R. Nair
R. Nair

Hands down , the best experience I have had for a vehicle service. The entire process from scheduling, dropping off, picking up a loaner and picking the car back was very smooth. Thanks Jeff and Broad Stroke team.

via Google
Vincent Brown
Vincent Brown

Best place to take your BMW! Best customer service and fair prices, especially compared to the dealerships.

Response from business owner

Vincent, thank you so much for the great review! It's always a pleasure working with you and servicing your gorgeous BMW. We look forward to future maintenance visits with you!

via Google
Christina Kasner
Christina Kasner

Took my 2006 BMW X5 in for an oil Change and to see how it checked out for their complimentary safety check. Spoke with Anastasia on Tuesday and verified they only use LiquiMoly and was scheduled for Thursday. They got busy and contacted …

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Dylan Felt
Dylan Felt

I took my car into broad stroke a few days after I bought it and asked them if they could fully inspect my car and let me know any issues with it. Once the mechanic had fully looked over my car they were really helpful with telling me what’…

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Dejyon Holt
Dejyon Holt

Great service! Very up front with what’s going with your vehicle and just a all around honest shop over all. I’ve spent thousands with this shop and the work will well done. I highly recommend this shop!

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Wiley Crawford
Wiley Crawford

The folks at broadstroke are great! Always a pleasure to talk with. They are always up front about the work needing to be done and exactly how much it will cost. No games or recommending work that doesn’t need to be done. Honest people …

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David Fisk
David Fisk

Great place to do business with. They are up front about any issues and quick about taking care of the problem. Thanks again!

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randy stebbins
randy stebbins

This Mechanic shop is one of the best places in the Northwest by far! Very friendly staff and professional mechanics! Hi highly recommend these guys for your BMW and Mini services

Response from business owner

Randy, thank you for your great feedback! We enjoy working with you and servicing your awesome turbo MINI. We are thrilled to be the shop you trust!

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jacob thomas
jacob thomas

Blown away with the 50k services on my X5M. Found some small things that I wouldn’t never seen so I’m super happy. Will be back

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Ron & Amie
Ron & Amie

Excellent autoshop. This shop is second to none. Great communication and information. If you are in need of repair for your BMW or Audi, this place is the best. !!! Keep up the excellent work guys.!!!

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Tim Suggs
Tim Suggs

Parker and his crew are the best in the biz as far as I'm concerned! They are super detailed and very timely. I am always happy when I leave there and know I spent the right amount of money to keep my high end car running like it was …

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Colin Fisher
Colin Fisher

2011 BMW 135i

Came in with a high battery drain issue that became beyond my capabilities to solve (I tried at least!). They performed a level 3 energy diagnosis and promptly informed me with the issues they found in a very detailed (…

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Fred Armstrong
Fred Armstrong

Great service! Personal attention. Complete list of work done and suggested work plus checklist of all other items in thorough inspection. The service writer explained everything in detail. I was very satisfied with this service visit.

via Google
Giovanni Summers
Giovanni Summers

500% couldn't ask for better or prettier ladys

I recommend them highly don't waste your time at other BMW repair shops broad stroke is the real deal

Friendly as could be make you feel right at home part of a family you could say a BMW …

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Daniel Grzeszczuk
Daniel Grzeszczuk

First time working with Broadstroke. I should have started sooner. Great service, very detail oriented, and can tell they care about the work they do. I worked In the industry for years and have high expectations of any shop I take my cars …

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Tyler Tullock
Tyler Tullock

Fantastic customer service. Not the cheapest and not the most expensive. But likely the best service experience you will have with your BMW based on our experience.

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Arianna Wailani
Arianna Wailani

Broad Stroke is a top notch BMW service provider. Their master technicians are the best. Meanwhile the office staff is professional, highly knowledgeable and very friendly. I highly recommend them for your BMW or Mini Cooper service!

Response from business owner

Arianna, thank you so much for the wonderful review! It was great to meet you, and although you're moving away, we are very thankful for the opportunity to have serviced your beautiful BMW. Safe travels and hopefully we see you again someday for any auto needs you may have!

via Google
Wesrio
Wesrio

Amy indeed has an excellent customer service! They did comprehensive inspection and recommendations for maintenance . Highly recommended!

Response from business owner

Thank you so much for the great feedback, Wes! We appreciate the opportunity to have inspected and serviced your beautiful BMW and always look forward to taking the best care of it.

via Google
Janice Johnson
Janice Johnson

BroadStroke is the place to go with your BMW or Mini-Cooper. The staff and technicians are knowledgeable, honest, friendly and skilled in all aspects of automotive repair and maintenance. Don't go to the dealer and pay huge sums of money …

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Response from business owner

Janice, thank you very much for the fantastic review! We are thrilled to hear you have been pleased with our customer service, knowledge, and care on your beautiful BMW E30. We look forward to seeing you back for any maintenance or services your car may need!

via Google
Roberto Carrillo
Roberto Carrillo

I will recommend Broad Stroke. Amy and her team are very professional. They gave me a fair quote and delivered the work on time and on budget. I will definitely return for any additional work.

Response from business owner

Thank you for the wonderful review, Roberto! We appreciate you and your awesome BMW 535i. We look forward to working with you in the future and will always be here for any maintenance or repairs you may need!

via Google
Evert Pretorius
Evert Pretorius

Very professional. The vehicle reports was unlike anything I have ever gotten from a auto shop. Will definitely use them again.

Response from business owner

Thank you for the lovely review, Evert! It was a pleasure working with you and we look forward to seeing you and servicing your BMW again in the future!

via Google
eeek
eeek

This is my second visit to Broadstroke and their services and workmanship continue to be stellar. I took my car in to get tie rods, steering boots, and wheel alignment. They noticed that the clutch hose and fuel filter needed to be …

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Response from business owner

Thank you for the fantastic and detailed review! We appreciate you and the opportunity to give your BMW the best care that it deserves. We hope to be the repair shop you always choose and we will continue to treat your beautiful German auto as one of our own!

via Google
Charla Oliver
Charla Oliver

Super friendly reliably place, I don’t like to take my beemer just anywhere and this place was awesome!!! Thank you so much 🙏🏼

Response from business owner

Charla, thank you for the wonderful review! It was a pleasure meeting you and performing the minor service on your BMW. We look forward to your next visit with us!

via Google
Brian G
Brian G

Fantastic customer service, a little pricey but have peace of mind knowing work is done by some of the best and most thurough in the biz

Response from business owner

Brian, thanks for the positive feedback and for trusting us with the repairs on your BMW 335i! We appreciate you and hope to see you in the future for your maintenance needs!

via Google
Supritha Bhanuvaram Ravikumar
Supritha Bhanuvaram Ravikumar

Great service and Anastasiya was very helpful.

Response from business owner

Thank you for your great review, Supritha! It was great to meet you and we are very happy to have gotten the opportunity to service your awesome MINI Cooper!

via Google
Sanchit Singh
Sanchit Singh

Anastasia was great. I got a pre-purchase inspection. Everything was timely. They included a digital report of the inspection. She's proactive too and contacted a paint company for me and got quotes on my behalf. Also walked me through a …

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Response from business owner

Thank you for the positive feedback, Sanchit! It was our pleasure working with you and performing the Purchase Inspection on your beautiful BMW. We hope to see you again in the future for any maintenance you may need!

via Google
Vamsi Pegatraju
Vamsi Pegatraju

They were extremely professional in the way they handled the appointment. Provided a loaner and ensured my approval was met before charging me for any services. They also have an awesome online link that shows pictures and videos of the …

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Response from business owner

Vamsi, thank you for the wonderful feedback! It was very nice to meet you and we appreciate your trust in our care for your gorgeous BMW. We hope to see you in the future for any maintenance or repairs that you may need!

via Google
Larry Fuller
Larry Fuller

Broad Stroke has always service my BMW with the best professional care, price, turn-a-round time and the best warranty, period. I give them 5 star rating!!!!~Their the best!! Larry Fuller

Response from business owner

Thank you for the awesome review, Larry! We are thrilled to have you as part of our Broad Stroke family, and we look forward to continuing providing you and your BMW E46 with excellent care!

via Google
LaDonna Schroeder
LaDonna Schroeder

Amy and the team at Broadstroke are always professional, knowledgeable and customer obsessed. They take the time to look into any services that could be covered by your warranty and always provides you with options. You never feel like they…

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Response from business owner

LaDonna, thank you for the great review and for being a loyal Broad Stroke family member! We appreciate the opportunities to service and maintain your gorgeous BMW X3, and we'll always have your back!

via Google
Buzz Newhouse
Buzz Newhouse

Excellent and thorough service as usual. Quality workmanship and knowledgeable and friendly staff.

Response from business owner

Buzz, thank you for the great feedback! We appreciate you and your gorgeous BMWs, and we are happy to have you as part of the Broad Stroke family. We'll continue to provide you with the top-notch workmanship that you and your autos deserve!

via Google
Bruce Rutkin
Bruce Rutkin

A wonderful, professional business. The cleanest auto repair shop ever. Always a smile and very honest estimate. They stand behind all work done.

Response from business owner

Thank you for the wonderful review, Bruce! We appreciate your kind words, and appreciate the opportunity to service and repair your awesome MINI Cooper Clubman!

via Google
Erika Cliett
Erika Cliett

The service was great and every person on staff I encountered was friendly and professional. I will be back!

Response from business owner

Erika, thank you for the kind words! It was great to meet you and get the opportunity to perform the maintenance on your gorgeous X5. We hope to be your life-long shop for any future service needs!

via Google
Daniel Salinas
Daniel Salinas

I have used Broadstroke on a previous Mini Cooper S that I owned and they were terrific, so it was a no-brainer to return to them with my latest Mini.

Response from business owner

Daniel thank you so much for the wonderful review. It's always a pleasure to see you and service your R56 MINI Cooper S. We are proud to have you apart of our MINI family.

via Google
Janice Baird
Janice Baird

I took my BMW to Broad Stroke and am very happy with the thorough inspection they did. Kyle was professional and courteous. I will definitely be back when my BMW requires service.

Response from business owner

Janice,

Thank you for taking the time to leave this review! It was our pleasure to diagnose your drivability concerns on your BMW E30. If we can ever be of any assistance please let us know.

via Google
Madison Cook
Madison Cook

Kyle was very professional, kind, and honest. Everything was communicated clearly and efficiently about the vehicle. The work completed was thorough and comprehensive. Would absolutely return for future services and highly recommend!

Response from business owner

Madison,

It was wonderful working with you! Thank you for trusting us with the electrical diagnosis, battery replacement and starter on your BMW E46. If we can ever be of any help please let us know.

via Google
denise chamberlin
denise chamberlin

Thank you to Amy & team for going above & beyond and getting my 07 BMW X5 repaired for vacation! Professional & Exceptional service every time.

Response from business owner

Denise,

Thank you for taking the time to write this amazing review and trusting us with the electrical diagnosis and maintenance of your X5. We truly appreciate your business. It was wonderful to meet you and I look forward to working with you in the future!

via Google
Yolanda Busby
Yolanda Busby

Professional, great customer service, quality work.

Response from business owner

Thank you for taking the time to write this wonderful review. If we can ever assist you with repairs or questions on your BMW please let us know.

via Google
Mike
Mike

I recently had the folks at Broadstroke work on my 2014 Audi A6 3.0T, taking care of a laundry list of maintenance/fluid flushing items, HVAC cleaning, sparkplugs changed, coilover adjustment and alignment, along with the 60k service. …

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Response from business owner

Mike, thank you for the outstanding review! We are very happy to have gotten the opportunity to service and maintain your beautiful Audi A6. We look forward to future business with you!

via Google
Alica Mirghavamedin
Alica Mirghavamedin

My first time taking my car here and I really can’t say enough good things. They are flexible with a great key drop setup, they do a whole review of the car with a “report card” that they send you. They caught a very minor detail on one of …

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Response from business owner

Alica thank you for the outstanding review! Thank you for trusting us the maintenance on your BMW. If we can ever help please let us know.

via Google
Andrigo Mensor
Andrigo Mensor

Outstanding customer service. . I'm stunned by these girls knowledge in auto mechanics.

I find their shop trendy and clean.

I loved the loaner car.

Response from business owner

Andrigo, thank you for the wonderful review! It was very nice to meet you and get the opportunity to work with you and diagnose your 2016 BMW 320i. We hope to see you again in the future!

via Google
Kim Hopkins
Kim Hopkins

I had the pleasure of working with broad stroke BMW to repair two of my cars for the first time. They're very knowledgeable straightforward, fair and thorough.

Response from business owner

Thank you for the wonderful review, Kim! It was a pleasure working with you and we look forward to future service with you and your gorgeous BMW 428xi!

via Google
Bad S Garage
Bad S Garage

Anastasia and Amy and the technicians did a great job diagnosing the issues on my 2008 E61 and helped me navigate several alternatives to address the issues. They ensured that the job was done right and kept me informed on the progress …

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Response from business owner

Thank you for the awesome feedback! It's always great to work with you and we look forward to future appointments with that "bad s" BMW E61. Cheers!

via Google
Mark Musgrave
Mark Musgrave

I Was referred to these guys from a friend, and lemme tell you, what a referral. Finally a shop that is professional from start to finish and good on cost. I highly recommend!

Response from business owner

Thank you for trusting us with the brakes, maintenance, suspension and alignment on your BMW and the wonderful review! We truly appreciate your business and look forward to serving you again.

via Google
Mark Richardson
Mark Richardson

Was selling an X5 and needed to fix some issues with the battery and a couple "warning" lights. I've used them before, and the service has always been exceptional and professional. They are a lot closer than the BMW dealerships so that is …

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Response from business owner

Thank you for the wonderful feedback, Mark! It's always a pleasure working with you and we are very happy you chose us to be the shop that cares for your BMWs. We will always be here for any future auto advice or services you may need!

via Google
Sean Straub
Sean Straub

Professional, prompt and extremely knowledgeable. The team at Broad Stroke are the best at what they do and it shows in everything they do. If you have a BMW, there is no better place to have your vehicle serviced.

Response from business owner

Thank you for trusting us with the pre-purchase inspection and maintenance of your beautiful M5. We value your business and if we can ever be of any assistance let us know!

via Google
Julie D
Julie D

Great customer service from start to finish. The staff is super friendly and very knowledgeable. So happy to find this great place to get my vehicles serviced.

Response from business owner

Thank you for the great feedback, Julie! It was our pleasure servicing your German auto, and we will always be here for any maintenance and repairs you may need!

via Google
Joey Walker
Joey Walker

Not only does my car run better than it ever has since i’ve owned it, the costumer service they provide at Broad Stroke was amazing! They kept me entirely in the loop with everything they repaired and worked on while my car was there, they…

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Response from business owner

Joey, thank you for the wonderful review! It was a pleasure getting the opportunity to diagnose and repair your clean BMW E90! We look forward to future work with you – cheers to boost and Bimmers!

via Google
Benjamin Redmond
Benjamin Redmond

Great knowledgable service and a fantastic team. Broadstroke is everything you are looking for in a quality Shop.

Response from business owner

Thank you for the great review and for trusting us with the differential repair on your X5! It was great to meet you and we are looking forward to servicing your BMW in the future.

via Google
Lyle Gadin
Lyle Gadin

I’m leery of auto mechanics. I’m not a gear head and poorly versed in automotive repair knowledge.

Prior experiences have made me skeptical of the necessity of repairs “required” and subsequently performed from a few prior mechanics. Don’t…

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Response from business owner

Thank you for the great feedback and detail about your first time experience at our shop! It was a pleasure working with you and earning your trust. We will always be here for you and your beautiful BMW X5!

via Google
Damon Conklin
Damon Conklin

I have a 2014 m5 with all the bells and whistles I’ve taken my car to a bunch of places and Broadstroke is by far the best. The quotes are ALWAYS accurate. They are friendly and smart providing detailed information every step of the way …

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Response from business owner

Thank you for trusting us with the ignition coil replacement and cooling system repair on your awesome M5!! We truly appreciate your business and look forward to taking care of your BMW needs in the future!!

via Facebook
Robyn Cleland
Robyn Cleland

If you have a Mini, go here! Knowledgeable and friendly.

Response from business owner

Thank you for the positive feedback, Robyn! It was wonderful meeting you and getting the opportunity to replace the engine on your MINI Cooper S. We look forward to future services with you and hope to be your go-to shop for any future maintenance!

via Google
R&B Ferrao
R&B Ferrao

The team at Broadstroke are exceptional. Excellent service, prices, and customer care. In every detail, they provide a luxury-car level of support. I’ve used their services for years and am a grateful and repeat customer.

Response from business owner

Thank you for the outstanding review! Thank you for bringing your BMW E90 in for maintenance, vehicle inspect with your battery replacement. We appreciate your business and look forward to serving you in the future.

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larry peters
larry peters

From the people to the diagnostics with pictures makes the process compfortable . Great family small business operation !!

Response from business owner

Larry, thank you for the wonderful feedback! We are very happy to be getting your BMW E46 back into great health and on the road for a lifetime. We look forward to your future visits!

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Christopher Roberts
Christopher Roberts

Taken my E92 M3 to Broad Stroke for all my service since I moved to the area. Have gotten nothing but good service! The whole team knows Bimmers.

Great customer service and solid work on the car that you can trust. Of course I'd rather not …

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Heather K. Fulcher
Heather K. Fulcher

These guys take such good care of my care of my care, 100% satisfied!

Response from business owner

Thank you for the awesome review, Heather! We appreciate the opportunities to take care of you and your MINI Cooper (Tommy). Hopefully Tommy behaves from now on and we can stick to maintenance!

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Ken Irwin
Ken Irwin

Our X5 needed to be towed in due to a no crank issue. The starter was found to be bad and required replacement. They also discovered some other maintenance items that needed to be taken care of. The team at Broad Stroke provided extremely …

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Response from business owner

Ken, thank you so much for the wonderful review! It was great to meet you and your wife, and get the opportunity to diagnose/repair your BMW X5. We are looking forward to your next visit with us!

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Eli Novakis
Eli Novakis

Professional, knowledgeable, detailed report status updates. Great experience, will only trust Broad Stroke with my BMW’s.

Response from business owner

Eli, thank you for the wonderful feedback! It was very nice to meet you and get the opportunity to replace the oil pan gasket on your gorgeous E46. We're excited to work with you again and see your other classics!

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A.J. Kell
A.J. Kell

Best BMW service around. They are the best.

Response from business owner

Thank you for the great review, AJ! We are very happy to be the shop you trust with your BMW X5 and we look forward to working with you again in the future!

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marvin
marvin

Great crew of people that are knowledgeable. Amy, the receptionist, walked me through what could be done to the car and suggested items that I should prioritize. Reasonable prices for an amazing quality of work. Will definitely be back for …

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Response from business owner

Hi Marvin,

Thank you so much for 5 star review. It was our pleasure to have met you and to take care of your 2009 BMW 328i. Welcome to our BMW Family!

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Tracy Cornman Hoien
Tracy Cornman Hoien

Professional, thorough, helpful, and incredibly knowledgeable repairing BMWs of any age or model.

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Judy Jacobsen
Judy Jacobsen

Great car care the employees are great very knowledgeable

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Brian Sims
Brian Sims

My 335i was running terribly, and I didn't have the time or expertise to get further into the issue after addressing the easy fixes. I've brought my car to Broad Stroke twice, and both times were good experiences. Amy and Anastasiya up …

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Response from business owner

Brian, thank you for the wonderful review! It was our pleasure getting your E90 back to life and feeling like new again. It's always great working with you and we look forward to seeing you in the future (for maintenance)!

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Brian Orton
Brian Orton

Excellent shop, been using for years, highly recommend.

Response from business owner

Brian, thank you for the great review! We are honored to be the shop you trust with your BMWs. We look forward to your next appointment for the X5.

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Linda Blair
Linda Blair

I own a 2002 BMWXI. I purchased it new. It is a great car but recently it required the intensive care unit at Broad Stroke to repair engine oil leaks and coolent system repairs. I was very impressed with the service I received. I was kept …

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Response from business owner

Thank you so much for the wonderful review, Linda! We are so happy to be the shop that got to bring your beautiful BMW 325xi back to its glory. We are always here for you for any future maintenance, repairs, or BMW advice. Also – the team is so grateful for the delicious cookies you brought in!

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Randy Smith
Randy Smith

Great service, quality, and professional. I’ve been taking my BMWs to Broad Stroke for the last 12+ years; I wouldn’t take my BMW anywhere else.

Response from business owner

Randy, thank you for the great feedback! We are so happy you've continued being a loyal Broad Stroke customer; we take great pride in taking care of your BMWs. We look forward to your future Minor or Major services with us!

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mark johnson
mark johnson

Great service work and even better was hsving an inspection with a fresh set of eyes that found a couple items items I hadnt noticed and that I can pick off on my next oil change.

Response from business owner

Mark, thank you for the great feedback! It was very nice to meet you and we hope to see your Audi Q5 again for future maintenance or repairs.

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Two Of Clubs
Two Of Clubs

This place.. Top Tier excellent service very knowledgeable amazing energy from every associate communication is second to non .. this is the only service shop for me.

Response from business owner

Thank you for the awesome review! We are so happy to have your BMW M4 back on the road and running like a champ!

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Mary Hubbs
Mary Hubbs

Amy and Parker are the best!!always professional and helpful.I wouldn't take my car anywhere else!

Response from business owner

Miss Mary! You and Pearl (Your MINI Cooper) are wonderful to work with, and take care of any service, maintenance needs. We are so grateful to have you both apart of our MINI, BMW & Audi family. Cheers!

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Troy Peterson
Troy Peterson

I have used Broad Stoke many times and always refer them to my friends. It is nice to have a mechanical shop that I can trust.

The facility was clean and they took every precaution to make sure is felt safe having my car repaired.

Response from business owner

Thank you for the kind words Troy! We are always happy to help you and your friends with any of your BMW, MINI Cooper and or Audi needs. Cheers.

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Gary McGaughey
Gary McGaughey

Never cheap, always worth it!

Response from business owner

Gary, thank you for the great review! We are very happy you see the quality in our work and trust us with your clean collection of BMWs, especially the X6 M!

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kody olson
kody olson

Great office staff, very knowledgeable. They helped me for over an hour and didn't charge

Response from business owner

Thanks for the awesome review, Kody! We are happy to give a helping hand to ensure our customers know they have a local shop they can always count on. We hope to see you again in the future for any automotive needs!

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EXCELLENT
300 reviews on
Tim Sivigliano
Tim Sivigliano
2022-12-07
The whole team at Broad Stokes is a delight to work with. Office staff knows their stuff, mechanics had to solve complex issues and they treat my car like a patient. Owner even drove me home in a pinch! Absolutely love working with them and would recommend for any service. In summary, you can trust them through and through. Tim & Zoey
Crystal Lengenfelder
Crystal Lengenfelder
2022-11-15
I took my BMW here for the first time for an oil change. After the service I received a text and email with a very detailed list of my car and what areas were okay and what services were suggested, and what services were more urgent. From making the appointment to checking out, to picking up my car. The whole customer service experience was exceptional. I would highly recommend. Good prices as well. I also did not feel pressure to get the services done that were recommended.
SH H
SH H
2022-09-28
Went there for the inspection after buying used bmw. 100 percent recommend. They really tell you well about what's wrong and what to prepare.
SeeHorn12
SeeHorn12
2022-09-14
FINALLY I have found a repair shop that really cares about its customers. Jeff and Anastasia were absolutely fantastic in every way. Details were spot on and they explained everything that I needed to get done and things that I could wait on doing later. I needed a timing chain replacement along with a pcv replaced, not a cheap repair but they kept me in the loop every step of the way. This is definitely my go to shop even though they are 30-40 mins from me. Well worth the trip! Everyone there was also so knowledgeable about bmw’s and when I asked a question they replied right on the spot. 100% legit/honest bmw shop. You don’t see these kinda shops nowadays. Thank you Broadstroke, you made my first bmw ownership enjoyable and I now am confident after finding you.