Reviews

Went in for oil change, Expensive to go through the requirements of owning a BMW. Multiple care items taken care of. Had a loaner vehicle, due to more than a days worth of work. I live up in Mount Vernon, and easier to get to, distance wise…

I give their customer service a 5 star... great job Annesetia...my apologies if I choped up the name.

The team is always very thorough and I love getting the text, photos & updates on the service!

I’m also a fan (lol) of Anastasiya!

Great business and much more courteous than my dealer service!

I’ve driven BMW’s all my life and this is the first time the warranty on any of them has expired, so this was the first time I’ve used anyone other than the BWM dealer for servicing. I was very, very pleased with the thoroughness of the …

Highly recommend Broad Stroke BMW everyone I interacted with was extremely professional they got my car in right away and did all the repairs and kept me informed throughout the whole process.

Professional, really clean shop, very thorough. Will definitely be using them again when the need arises.

I haven't used this place yet, BUT they come highly recommended! I just moved to the area, and I will bringing my Mini here as soon as I need service...much, much closer and convenient than Mini Cooper of Seattle... better hourly labor rate…

Broad Stroke is a cut above. Excellent communication, expert techs, and clean loaner cars. By far the best independent BMW service in the Puget Sound area.

I am very thankful to Anastasiya for all the help and also to Chris who works on my car. Very friendly staff. I am totally satisfied with work they did on my car. Thanks

Ashley and Anastasia, you are exceptional! If anyone already forgot how customer service should be done, please go visit Broad stroke! Very honest and decent service!

Thank you! Took my BMW X5 there and I will definitely be back!

Superior service and professionalism. Excellent communication, personable and very knowledgeable. Could ask for better service. Thank you Broad Stroke!

Best of the best , professional, communicative, and very friendly. Had a pleasure of going through them , they keep you informed through every step of the way and their informative system is top tier .

Though I paid for diagnostics only and it was rather expensive, I am also dealing with a complex issue with this Mini Cooper. The team at Broad Stroke were VERY professional, thorough in their findings and ensured that by the time we left…

Great and friendly staff .

Very kind and helpful .

Great Customer Service, very knowledgeable & I highly recommend these guys, if you want your Car to be serviced correctly.

Great place. Honest. Upfront. I Will definitely be taking my business there from now on.

In a lifetime of automotive enthusiasm while not having the time or skills to work on them myself I have never encountered a better run, better staffed, or more consistently fantastic shop than Broadstroke! I hope I never have to take a car…

Love this place Staff was super friendly and very helpful in finding the part needed for my car. I will be doing business with them again.

Dealer-like professional service

Great guys, honest, trustworthy, the kind of guys you don't mind handing your car keys to.

(Translated by Google) Best BMW car shop

(Original)

Best BMW auto shop

Replaced both rear air shocks, brake fluid exchanged and front suspension fixed along with alignment.

I found Broad Stroke online, as I was looking for a repair place that specialized in BMWs. I got an appointment right away, and was extremely pleased with the regular communication and the service that I received. As it turned out, I had to…

By far the “Top BMW Shop” in all of snohomish county. Superb costumer service and support. Highly recommend you bring your BMW to Broad Stroke for all your maintenance and repair needs.

First time bringing my E92 in for service. Jeff makes you feel like you are the only customer they have. Customer service is unmatched, the shop is clean, and the whole team provides a professional level of detail that you wont find at …

Absolutely the best customer service as well as thorough & detailed in all of the work they did on my son's BMW. We have been to many other places to have our vehicles serviced/repaired over the years, and Broad Stroke beats them all in …

Fantasy communication, wonderful Service, friendly staff and reasonable prices.

Kind, friendly, exceptional service! They not only know your car inside and out they love your car as much as you do and want to keep it in tip top shape! Took my 25 year old Bimmer in and appreciated so much the help they gave me! Best …

Every interaction I've had with Anastasiya and Jeff have been superb. They are kind, informative and make sure everything meets your expectations. It's an hour round-trip to the shop and it's completely worth it.

Previously took my X5M to Z-sports. Very bad experience there so I found Broadstroke. Customer service was OUTSTANDING! Jeff and Anastasia are phenomenal people. Jeff kept me up to date on everything they did. I HIGHLY recommend taking your…

Amazing service!

We enjoyed our experience with Broad Stroke. We used to take our BMW to the dealer but now it is out of warranty, the dealership overcharges and recommended items to be replaced that do not need to be replaced. Broad Stroke was honest with …

The whole team at Broad Stokes is a delight to work with. Office staff knows their stuff, mechanics had to solve complex issues and they treat my car like a patient. Owner even drove me home in a pinch!

Absolutely love working with them …

I took my BMW here for the first time for an oil change. After the service I received a text and email with a very detailed list of my car and what areas were okay and what services were suggested, and what services were more urgent. From …

Went there for the inspection after buying used bmw.

100 percent recommend. They really tell you well about what's wrong and what to prepare.

FINALLY I have found a repair shop that really cares about its customers. Jeff and Anastasia were absolutely fantastic in every way. Details were spot on and they explained everything that I needed to get done and things that I could wait …

Had my thermostat replaced along with a host of other things. Quick service, friendly staff and good location. After the Mini garage near my house closed I thought I was stuck with taking my car to the dealership. Happy I found a great …

Excellent service. Staff very friendly. Great techs, convenient location. Knowledgeable about my car.

They provide expert repair and maintenance service, efficiently and at a fair price.

Anastasia is your ally, and will do everything in her power to see that you are set up with exactly the services you need, and none that you don’t! They are so very thorough and helpful – I have full confidence that I’ve purchased a quality…

I brought in my 1998 323i because the automatic transmission decided being a four speed was optional. It was all “third gear, Shmird gear. Fourth? How bout not”. Pretty sure I hit a new high score on number of times error code 111 was hit (…

Very professional and very detailed. This is the cleanest shop I have ever seen. I would recommend this place to everyone.

Best service I’ve ever had clear and very good communication and quality of service mixed with experience to give you the best possible outcome. to say that they were extremely through is an serious understatement. Explained every single …

Excellent service and communication. Highly recommended.

Hands down , the best experience I have had for a vehicle service. The entire process from scheduling, dropping off, picking up a loaner and picking the car back was very smooth. Thanks Jeff and Broad Stroke team.

Best place to take your BMW! Best customer service and fair prices, especially compared to the dealerships.

Took my 2006 BMW X5 in for an oil Change and to see how it checked out for their complimentary safety check. Spoke with Anastasia on Tuesday and verified they only use LiquiMoly and was scheduled for Thursday. They got busy and contacted …

I took my car into broad stroke a few days after I bought it and asked them if they could fully inspect my car and let me know any issues with it. Once the mechanic had fully looked over my car they were really helpful with telling me what’…

Great service! Very up front with what’s going with your vehicle and just a all around honest shop over all. I’ve spent thousands with this shop and the work will well done. I highly recommend this shop!

The folks at broadstroke are great! Always a pleasure to talk with. They are always up front about the work needing to be done and exactly how much it will cost. No games or recommending work that doesn’t need to be done. Honest people …

Great place to do business with. They are up front about any issues and quick about taking care of the problem. Thanks again!

This Mechanic shop is one of the best places in the Northwest by far! Very friendly staff and professional mechanics! Hi highly recommend these guys for your BMW and Mini services

Excellent autoshop. This shop is second to none. Great communication and information. If you are in need of repair for your BMW or Audi, this place is the best. !!! Keep up the excellent work guys.!!!

Parker and his crew are the best in the biz as far as I'm concerned! They are super detailed and very timely. I am always happy when I leave there and know I spent the right amount of money to keep my high end car running like it was …

2011 BMW 135i

Came in with a high battery drain issue that became beyond my capabilities to solve (I tried at least!). They performed a level 3 energy diagnosis and promptly informed me with the issues they found in a very detailed (…

Great service! Personal attention. Complete list of work done and suggested work plus checklist of all other items in thorough inspection. The service writer explained everything in detail. I was very satisfied with this service visit.

500% couldn't ask for better or prettier ladys

I recommend them highly don't waste your time at other BMW repair shops broad stroke is the real deal

Friendly as could be make you feel right at home part of a family you could say a BMW …

First time working with Broadstroke. I should have started sooner. Great service, very detail oriented, and can tell they care about the work they do. I worked In the industry for years and have high expectations of any shop I take my cars …

Fantastic customer service. Not the cheapest and not the most expensive. But likely the best service experience you will have with your BMW based on our experience.

I took my BMW X4 in to Broad Stroke for its 30K service. They are professional, friendly and top notch! I highly recommend them!!

Amy indeed has an excellent customer service! They did comprehensive inspection and recommendations for maintenance . Highly recommended!

BroadStroke is the place to go with your BMW or Mini-Cooper. The staff and technicians are knowledgeable, honest, friendly and skilled in all aspects of automotive repair and maintenance. Don't go to the dealer and pay huge sums of money …

I will recommend Broad Stroke. Amy and her team are very professional. They gave me a fair quote and delivered the work on time and on budget. I will definitely return for any additional work.

Very professional. The vehicle reports was unlike anything I have ever gotten from a auto shop. Will definitely use them again.

This is my second visit to Broadstroke and their services and workmanship continue to be stellar. I took my car in to get tie rods, steering boots, and wheel alignment. They noticed that the clutch hose and fuel filter needed to be …

Super friendly reliably place, I don’t like to take my beemer just anywhere and this place was awesome!!! Thank you so much 🙏🏼

Fantastic customer service, a little pricey but have peace of mind knowing work is done by some of the best and most thurough in the biz

Great service and Anastasiya was very helpful.

Anastasia was great. I got a pre-purchase inspection. Everything was timely. They included a digital report of the inspection. She's proactive too and contacted a paint company for me and got quotes on my behalf. Also walked me through a …

They were extremely professional in the way they handled the appointment. Provided a loaner and ensured my approval was met before charging me for any services. They also have an awesome online link that shows pictures and videos of the …

Broad Stroke has always service my BMW with the best professional care, price, turn-a-round time and the best warranty, period. I give them 5 star rating!!!!~Their the best!! Larry Fuller

Amy and the team at Broadstroke are always professional, knowledgeable and customer obsessed. They take the time to look into any services that could be covered by your warranty and always provides you with options. You never feel like they…

Excellent and thorough service as usual. Quality workmanship and knowledgeable and friendly staff.

A wonderful, professional business. The cleanest auto repair shop ever. Always a smile and very honest estimate. They stand behind all work done.

The service was great and every person on staff I encountered was friendly and professional. I will be back!

I have used Broadstroke on a previous Mini Cooper S that I owned and they were terrific, so it was a no-brainer to return to them with my latest Mini.

I took my BMW to Broad Stroke and am very happy with the thorough inspection they did. Kyle was professional and courteous. I will definitely be back when my BMW requires service.

Kyle was very professional, kind, and honest. Everything was communicated clearly and efficiently about the vehicle. The work completed was thorough and comprehensive. Would absolutely return for future services and highly recommend!

Thank you to Amy & team for going above & beyond and getting my 07 BMW X5 repaired for vacation! Professional & Exceptional service every time.

Professional, great customer service, quality work.

The staff is always professional, knowledgeable, friendly, and trustworthy. We trust Broadstroke and has relied of them for 14 years. They are an excellent resource!

I recently had the folks at Broadstroke work on my 2014 Audi A6 3.0T, taking care of a laundry list of maintenance/fluid flushing items, HVAC cleaning, sparkplugs changed, coilover adjustment and alignment, along with the 60k service. …

My first time taking my car here and I really can’t say enough good things. They are flexible with a great key drop setup, they do a whole review of the car with a “report card” that they send you. They caught a very minor detail on one of …

Outstanding customer service. . I'm stunned by these girls knowledge in auto mechanics.

I find their shop trendy and clean.

I loved the loaner car.

I had the pleasure of working with broad stroke BMW to repair two of my cars for the first time. They're very knowledgeable straightforward, fair and thorough.

Anastasia and Amy and the technicians did a great job diagnosing the issues on my 2008 E61 and helped me navigate several alternatives to address the issues. They ensured that the job was done right and kept me informed on the progress …

I Was referred to these guys from a friend, and lemme tell you, what a referral. Finally a shop that is professional from start to finish and good on cost. I highly recommend!

Professional, prompt and extremely knowledgeable. The team at Broad Stroke are the best at what they do and it shows in everything they do. If you have a BMW, there is no better place to have your vehicle serviced.

Not only does my car run better than it ever has since i’ve owned it, the costumer service they provide at Broad Stroke was amazing! They kept me entirely in the loop with everything they repaired and worked on while my car was there, they…

Great knowledgable service and a fantastic team. Broadstroke is everything you are looking for in a quality Shop.

I’m leery of auto mechanics. I’m not a gear head and poorly versed in automotive repair knowledge.

Prior experiences have made me skeptical of the necessity of repairs “required” and subsequently performed from a few prior mechanics. Don’t…

I have a 2014 m5 with all the bells and whistles I’ve taken my car to a bunch of places and Broadstroke is by far the best. The quotes are ALWAYS accurate. They are friendly and smart providing detailed information every step of the way …

If you have a Mini, go here! Knowledgeable and friendly.

The team at Broadstroke are exceptional. Excellent service, prices, and customer care. In every detail, they provide a luxury-car level of support. I’ve used their services for years and am a grateful and repeat customer.

From the people to the diagnostics with pictures makes the process compfortable . Great family small business operation !!

Taken my E92 M3 to Broad Stroke for all my service since I moved to the area. Have gotten nothing but good service! The whole team knows Bimmers.

Great customer service and solid work on the car that you can trust. Of course I'd rather not …

These guys take such good care of my care of my care, 100% satisfied!

Our X5 needed to be towed in due to a no crank issue. The starter was found to be bad and required replacement. They also discovered some other maintenance items that needed to be taken care of. The team at Broad Stroke provided extremely …

Professional, knowledgeable, detailed report status updates. Great experience, will only trust Broad Stroke with my BMW’s.

Best BMW service around. They are the best.